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I’ve worked with Goncalo at Aviva on a couple of projects. Goncalo designed experiences to simplify complex financial problems, such as helping people understand how their pensions work or designing a tool to show much money they would have annually in retirement, which we tested in the lab to get feedback. I’ve also mentored Goncalo when he conducted user testing. He’s a quicker learner, wrote excellent discussion guides, moderated extremely well, and produces reports with actionable findings. Goncalo will be an asset to any team, as he’s smart, a good teammate and fun to work with.